Design Hardware believes in more than just delivering the highest quality product, we believe in offering a range of services and solutions to meet customers needs.
Design Hardware offers keying services with a range of options:
- Basic keying
- More elaborate master and construction keying
- Standard core cylinders
- Interchangeable core cylinders
Design Hardware tracks and stores keying records on MasterKing HPC software.
Personal Customer Service
At Design Hardware, our customer service team is dedicated to providing customers with the answers and solutions they need. With access via phone or online chats, our team is available to help whenever needed. We know the personal relationships, not only provide a resource to customers, but also a confidence in our team to help in any situation. Our unparalleled customer service is one more thing that sets us apart from other manufacturers. See what our customers have to say about us:
Design Hardware’s staff are much more personable compared to our experience with other companies. They care about customer feedback and are responsive to our concerns.
– Store Manager
Design Hardware is there for the customer. I want to work with them because I know they support us wholeheartedly.
Our experienced technical support department will answer any questions or help you solve any issues you may encounter while designing, selling or installing any Design Hardware products. Our expertise and years of hands-on work in the field allows us to provide industry-leading support thru phone, online chat or email. Give us a call and let us help you thru all of you Design Hardware requirements.
Speed to Market
Speed to Market is at the heart of the people, processes and technology found in Design Hardware and our family of brands. Our focus on providing quality products with quick ship manufacturing ensures we meet customer needs and drives everything we do.
This philosophy is about more than just quick ship manufacturing. We believe it’s about the entire process – how our sales teams help find the best solutions, how we manufacture custom product or provide quick turnaround service centers for stock products, how we ship products to customers and the responsiveness of our customer service department to address any questions or additional needs. With strategic locations and large in-stock product, we are able to provide customers what they need, when they need it.